If someone has lost or forgotten his or her Streamtime login password, the password can be reset from Streamtime (FileMaker) - here's what you need to do.

Go to Setup (1) > System Setup (2) > Users (3).

Note: You may need the Administrator's Password to access the System Setup area. If you do not know this, see the person in your company who manages your Streamtime System and tell them you've forgotten your password, as they will need to complete the next steps for you.

For security reasons you'll be asked to change your password. Click 'Change'.

 Create a new password, confirm the password and click OK.

Note: This password is case sensitive and you'll need to remember it exactly to successfully login to Streamtime.

Tip: If you use a Mac, when you next login to Streamtime, save the password in your keychain.

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